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Intro.
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Stakeholders can be defined as anyone who can affect or be affected by anything
you are trying to do. Considered stakeholder management, therefore, can often
make the difference between successful and unsuccessful projects. This course
will enable delegates to identify, prioritise and manage stakeholders as an
integral part of the project process and to win their support for project objectives.
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Who will benefit?
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This course is intended for students, managerial, supervisory and commercial staff
who are involved with or have any interaction with project stakeholders.
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What will I learn?
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Delegates will learn basic skills that will enable them to identify, manage and engage with
stakeholders such that their input, influence and impact on a project contributes positively to
its success.
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Course outline
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- Who are your stakeholders?
- Benefits of gaining support from influential stakeholders
- Prioritising your stakeholders
- Stakeholder behaviors - a review of personality types
- Why do people resist change?
- Analysing and understanding your stakeholders
- Getting buy-in
- Establishing a management strategy and communications plan
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